Definitions
For the purposes of this Privacy Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to YP UDANG BLUE SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to YP UDANG BLUE SDN. BHD., accessible from https://ypu-blue.com.
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- “Personal Data” means information that identifies You or can reasonably be used to identify You.
- “Website” refers to https://ypu-blue.com.
1. Information We Collect
When You use Our Website, place an Order, or contact Us, We may collect information such as:
- Your name;
- Email address;
- Phone number;
- Billing and delivery address;
- Order and transaction details;
- Information You provide when contacting customer support; and
- Technical information such as IP address, browser type, and Website usage information.
We only collect information that is reasonably necessary for operating Our business and providing Our Services.
2. How We Use Your Personal Data
We may use Your Personal Data to:
- Process and fulfil Orders;
- Arrange payment and delivery;
- Provide customer service and respond to enquiries;
- Process returns, exchanges, and refunds;
- Improve Our products, Website, and customer experience;
- Prevent fraud, misuse, and unauthorized transactions;
- Send service-related communications; and
- Comply with applicable legal and regulatory requirements.
We will not use Your Personal Data for unrelated purposes unless permitted by applicable law or with Your consent where required.
3. Disclosure of Personal Data
We may disclose relevant Personal Data to trusted third parties where reasonably necessary to operate Our business.
This may include:
- Payment processors and payment service providers;
- Courier and delivery companies;
- Website hosting and technology service providers;
- Customer service or business support providers; and
- Government authorities or other parties where disclosure is required or permitted by law.
We do not sell Your Personal Data as a standalone commercial product.
4. Payment Information
Payments may be processed through third-party payment providers.
Where payment details are submitted through a third-party payment service, the payment provider may collect and process such information according to its own privacy policy and security practices.
We recommend reviewing the relevant payment provider’s privacy policy before completing a transaction.
5. Cookies and Website Technologies
Our Website may use cookies or similar technologies to improve Website functionality, remember preferences, understand Website traffic, and improve user experience.
You may be able to control or disable certain cookies through Your browser settings. However, disabling cookies may affect some Website functions.
6. Data Security
We take reasonable steps to protect Personal Data against unauthorized access, misuse, loss, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Where a personal data breach occurs, applicable notification and response requirements will be handled in accordance with applicable Malaysian law and regulatory requirements. The Personal Data Protection (Amendment) Act 2024 introduced additional data-protection requirements, with different provisions commencing on dates specified by the Malaysian Government.
7. Retention of Personal Data
We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling Orders, maintaining business and transaction records, resolving disputes, and meeting legal or regulatory obligations.
When Personal Data is no longer required, We may securely delete, anonymize, or otherwise dispose of it where appropriate.
8. Your Rights
Subject to applicable law, You may have rights relating to Your Personal Data, including requesting access to or correction of Personal Data held by Us.
You may also contact Us regarding questions about how Your Personal Data is collected or used.
Any request will be handled in accordance with applicable Malaysian data protection requirements.
9. Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. You should review their respective privacy policies before providing Personal Data.
10. Children’s Privacy
Our Service is not intended to knowingly collect Personal Data from children without appropriate authorization where such authorization is required by applicable law.
If You believe that a child has provided Personal Data to Us without appropriate permission, please contact Us so that We can review the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Our business, Website, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
We encourage You to review this Privacy Policy periodically.
12. Contact Us
If You have questions about this Privacy Policy or the way We handle Personal Data, please contact Us:
YP UDANG BLUE SDN. BHD.
Company Registration No.: 202601005861 (1667959-U)
Physical Address:
LOT 730B BATU 1, JALAN AYER HITAM, 83700 YONG PENG, JOHOR.
Email: yp.udang.blue@outlook.com
Phone: 011-5874 1096
Working Hours: 9:00 AM – 6:00 PM