These Terms & Conditions govern your access to and use of the Website and your purchase of Goods from YP UDANG BLUE SDN. BHD. By accessing the Website, creating an account, placing an Order, or purchasing Goods through the Service, You acknowledge that You have read, understood, and agreed to these Terms & Conditions.
Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to YP UDANG BLUE SDN. BHD., Company Registration No. 202601005861 (1667959-U).
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to YP UDANG BLUE SDN. BHD., accessible from https://ypu-blue.com.
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- “Website” means the online store accessible at https://ypu-blue.com.
- “Price” means the price of Goods displayed on the Website, excluding shipping or other applicable charges unless otherwise stated.
- “Business Day” means a day other than a day on which banks or businesses are generally closed in Malaysia.
- “Shipping Carrier” means any third-party courier or logistics provider used by the Company to deliver Goods.
- “Order Confirmation” means a confirmation issued by the Company acknowledging an Order placed through the Service.
1. Acceptance of Terms
By using the Service, You agree to comply with these Terms & Conditions and all applicable laws and regulations.
If You do not agree with these Terms & Conditions, please do not use the Website or place an Order.
The Company may update these Terms & Conditions from time to time. Updated Terms & Conditions will be published on the Website and will take effect from the date stated or from the date of publication where no specific date is provided.
Your continued use of the Service after any changes are published constitutes acceptance of the updated Terms & Conditions.
2. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- use the Website for fraudulent or unlawful activities;
- provide false, misleading, or incomplete information;
- interfere with the operation or security of the Website;
- attempt to gain unauthorized access to the Website or its systems;
- introduce viruses, malware, or other harmful software;
- copy, reproduce, modify, or exploit Website content without permission; or
- use the Website in any manner that may harm the Company, its customers, service providers, or other users.
The Company may suspend or restrict access to the Website where there are reasonable grounds to believe that these Terms & Conditions have been breached.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, features, prices, and other information displayed on the Website are accurate.
However, actual Goods may vary slightly from Website images due to lighting conditions, screen settings, manufacturing variations, packaging changes, or other reasonable differences.
The Company reserves the right to correct typographical errors, inaccuracies, or omissions and to update product information when necessary.
Product availability is subject to change without prior notice.
4. Prices
All prices displayed on the Website are stated in Malaysian Ringgit (RM), unless otherwise indicated.
Prices may change at any time without prior notice.
The price applicable to an Order is generally the price displayed at the time the Order is placed, subject to any obvious pricing error or system error.
Shipping charges and other applicable fees may be added during checkout.
If an obvious pricing error occurs, the Company reserves the right to contact You and request confirmation before fulfilling the Order or to cancel the affected Order where appropriate.
5. Orders
When You place an Order, You are submitting a request to purchase the selected Goods.
An Order is not necessarily accepted merely because it has been submitted.
The Company may accept or reject an Order at its reasonable discretion, including where:
- Goods are unavailable;
- product or price information contains an obvious error;
- payment is unsuccessful;
- delivery information is incomplete or incorrect;
- fraudulent or unauthorized activity is suspected;
- a technical or system error has occurred; or
- circumstances beyond the Company’s reasonable control prevent fulfilment.
Where an Order is rejected after payment has been received, the Company will arrange an applicable refund where required.
6. Order Confirmation
After You submit an Order, the Company may send an Order Confirmation to the email address or contact information provided by You.
An Order Confirmation indicates that the Order has been received and does not necessarily mean that the Company has completed all fulfilment procedures.
The Company reserves the right to cancel an Order before dispatch where there is a legitimate reason permitted under these Terms & Conditions or applicable law.
7. Payment
You must provide valid payment information when placing an Order.
Payment must be successfully completed through the payment methods made available on the Website.
Orders may not be processed until payment has been successfully received or authorized.
The Company is not responsible for delays or failures caused by banks, payment gateways, card issuers, or other third-party financial institutions.
8. Shipping and Delivery
Shipping and delivery are subject to the Company’s Shipping Policy.
The Company will make reasonable efforts to process and dispatch Orders within the stated processing period.
Estimated delivery times are provided for guidance only and may vary due to:
- courier operations;
- weather conditions;
- public holidays;
- high shipping volumes;
- transportation disruptions;
- remote-area delivery;
- incorrect delivery information; or
- other circumstances beyond the Company’s reasonable control.
Once Goods have been handed over to the Shipping Carrier, certain delivery arrangements are outside the Company’s direct control.
9. Delivery Information
You are responsible for providing an accurate and complete delivery address, recipient name, telephone number, and other relevant information.
The Company shall not be responsible for delays, unsuccessful delivery, additional courier charges, or returned parcels caused by incorrect or incomplete information provided by You.
Where re-delivery is required due to circumstances attributable to the customer, additional delivery charges may apply.
10. Inspection of Goods
Customers are encouraged to inspect their Goods promptly after delivery.
If You receive an incorrect, damaged, defective, or materially misdescribed item, You should contact the Company as soon as possible.
Claims relating to returns and refunds are subject to the Company’s Return & Refund Policy.
Where evidence is required, the Company may request photographs, videos, Order information, packaging details, or other supporting documentation.
11. Returns, Exchanges and Refunds
Goods sold by the Company are generally non-exchangeable and non-refundable except where permitted under the Company’s Return & Refund Policy, applicable law, or where the Company determines otherwise.
Return and refund claims may apply where, for example:
- the wrong item was sent;
- the item does not match its advertised specifications or description;
- the item arrives damaged or defective; or
- the delivery exceeds the applicable timeline under the Company’s Shipping Policy.
Customers must comply with the applicable requirements and claim periods stated in the Return & Refund Policy.
Nothing in these Terms & Conditions is intended to exclude any mandatory consumer rights that cannot lawfully be excluded.
12. Product Use and Safety
Fishing equipment may include sharp hooks, blades, heavy components, strong lines, metal parts, and other items that require careful handling.
You are responsible for using Goods in accordance with applicable instructions, manufacturer recommendations, intended use, and appropriate safety precautions.
The Company is not responsible for damage or injury arising from misuse, improper handling, unauthorized modification, negligence, or failure to follow product instructions, except where liability cannot legally be excluded.
Parents, guardians, and responsible adults should exercise appropriate supervision where Goods may be used by minors.
13. Intellectual Property
All intellectual property appearing on the Website, including logos, trademarks, text, photographs, product descriptions, graphics, icons, page layouts, and other materials, belongs to or is licensed to the Company unless otherwise stated.
You may not copy, reproduce, distribute, publish, modify, or commercially exploit such content without prior written permission.
14. User Accounts
Where account registration is available, You are responsible for maintaining the confidentiality of Your account credentials.
You are responsible for activities conducted through Your account unless unauthorized use is caused by circumstances outside Your reasonable control.
You agree to notify the Company promptly if You become aware of unauthorized access or suspected misuse of Your account.
The Company may suspend or terminate an account where necessary to protect the Website, customers, or the Company.
15. Third-Party Services
The Website may use third-party services such as payment processors, courier companies, hosting providers, analytics providers, and other technology or business service providers.
These third parties may have their own terms and privacy policies.
The Company is not responsible for the independent operation, policies, or practices of third-party services, except to the extent required by applicable law.
16. Links to Third-Party Websites
The Website may contain links to third-party websites or services.
Such links are provided for convenience and do not necessarily mean that the Company endorses or controls those websites.
The Company is not responsible for the content, security, availability, or privacy practices of third-party websites.
17. Privacy
The Company may collect and process personal information necessary to operate the Website, process Orders, arrange delivery, provide customer service, process payments, and comply with legal requirements.
Personal information will be handled in accordance with the Company’s Privacy Policy and applicable Malaysian laws.
18. Promotions and Product Offers
From time to time, the Company may offer promotional campaigns, special offers, bundle offers, or other marketing activities.
Each promotion may be subject to separate terms, eligibility requirements, validity periods, product exclusions, and availability.
Where separate promotional terms apply, those terms will prevail to the extent of any inconsistency.
19. Website Availability
We aim to keep the Website available and functioning properly.
However, the Company does not guarantee that the Service will always be uninterrupted, error-free, secure, or available at all times.
The Website may temporarily become unavailable due to maintenance, system updates, technical issues, server problems, internet failures, cybersecurity incidents, or other circumstances beyond the Company’s reasonable control.
20. Disclaimer
The information provided on the Website is intended for general informational and commercial purposes.
Although We make reasonable efforts to ensure that information is accurate, the Company does not guarantee that every piece of Website content will always be complete, current, or error-free.
The Company reserves the right to update product information, prices, availability, Website content, or features without prior notice.
21. Limitation of Liability
To the fullest extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or the purchase, delivery, or use of Goods.
This may include loss of business, income, opportunity, data, or other indirect losses where permitted by law.
Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
22. Indemnification
You agree to indemnify and hold harmless the Company, its officers, employees, agents, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:
- Your breach of these Terms & Conditions;
- Your unlawful use of the Website;
- Your fraudulent or unauthorized activities; or
- Your violation of another person’s rights.
This clause applies only to the extent permitted by applicable law.
23. Force Majeure
The Company shall not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond the Company’s reasonable control.
Such circumstances may include natural disasters, floods, storms, fires, epidemics, government restrictions, transportation disruptions, courier disruptions, labour disputes, power failures, internet outages, system failures, war, civil unrest, or other unforeseen events.
24. Suspension and Termination
The Company may suspend, restrict, or terminate Your access to the Service if You breach these Terms & Conditions or engage in conduct that may harm the Company, its customers, or the Service.
Termination will not affect rights or obligations that arose before termination.
25. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue to remain valid and enforceable.
26. No Waiver
Failure by the Company to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or the Company’s right to enforce it in the future.
27. Entire Agreement
These Terms & Conditions, together with the Company’s Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated into the Website, constitute the entire agreement between You and the Company concerning Your use of the Service and purchase of Goods.
28. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any dispute, claim, or matter arising out of or relating to these Terms & Conditions, the Service, or any Order shall be subject to the applicable laws and jurisdiction of Malaysia.
Nothing in this section is intended to prevent a consumer from exercising any mandatory rights or remedies available under applicable Malaysian law.
29. Changes to These Terms & Conditions
The Company reserves the right to amend these Terms & Conditions from time to time.
Any updated version will be published on the Website with a revised effective date.
You are encouraged to review these Terms & Conditions periodically.
Your continued use of the Service following publication of changes constitutes acceptance of the revised Terms & Conditions, to the extent permitted by law.
30. Contact Us
If You have any questions regarding these Terms & Conditions, Our Goods, Orders, delivery, or other matters relating to the Service, please contact Us:
YP UDANG BLUE SDN. BHD.
Company Registration No.: 202601005861 (1667959-U)
Physical Address:
LOT 730B BATU 1, JALAN AYER HITAM, 83700 YONG PENG, JOHOR.
Email: yp.udang.blue@outlook.com
Phone: 011-5874 1096
Working Hours: 9:00 AM – 6:00 PM
Website: https://ypu-blue.com